Delivery

We take every care to ensure that your parcel is received promptly and in immaculate condition.

We are happy to be able to offer FREE TRACKED COURIER DELIVERY TO ALL Hong Kong ORDERS OVER HKD1,500.

 

For all other destinations and amounts we have the following charges: 

DESTINATION

SHIPPING AMOUNT

COST

DELIVERY TIME

DELIVERY METHOD

HONG KONG

(ALL DISTRICT)

 

HKD1,500 and over FREE WITHIN 7 DAYS S.F. EXPRESS
Under HKD1,500 HKD50 WITHIN 7 DAYS S.F. EXPRESS

 

IMPORTANT INFORMATION

ALL HONG KONG DELIVERIES

If your delivery address is in the Hong Kong, spend HKD1,500 or more and receive FREE courier delivery with S.F. EXPRESS. This is a superb fully trackable and signed for service and will take approximately 7 working days to arrive.

If your order is under HKD1,500, we still use the SAME impeccable service but charge HKD50. Your items are carefully packaged.

All deliveries require a signature on arrival. Please make sure the delivery address you provide is accessible, for example a work address.

If possible please provide a mobile telephone contact number, then you will receive a call from S.F. EXPRESS notifying you of an estimate time slot for your delivery. We will never share your details, and will only use your telephone number for delivery purposes.

We cannot leave your order in a ‘safe place’.

S.F. EXPRESS does not deliver on Weekends or Public holidays.

If you are not at home at the point of delivery our courier S.F. EXPRESS will contact you in following 3 days (once a day). It is the customer’s responsibility to rearrange delivery or collection with the courier. S.F. EXPRESS hold deliveries for 3 days, it then gets returned to Bonnie baby Asia and a re-delivery charge will be incurred.

You will receive a dispatch email which will contain a tracking reference, so you can check on the status of your delivery.